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Missing Child Tax Credit Payment: How To Claim The Amount?

Monthly child tax credit advance payments ended in the United States with around $93 billion disbursements to families in 2021. In mid-December, the final checks were into many bank accounts, and the paper checks arrived in the mail at the year-end.

If you’re eligible and waiting for the child tax credit checks from months before missing child tax credit payment or haven’t got money, there can be various reasons. The main problem can be old or wrong info on the 2020 tax returns. Or the IRS doesn’t know that you’re eligible. Also, the USPS mail slowdowns can delay printed checks delivery. 

Don’t panic when you’ve got things up to date. We also share other methods to figure out what happened to the money. Also, know whether the enhanced child tax credit will be in 2022.

Why Didn’t You Get The Payment For The Tax Credit?

There are many other reasons why the family didn’t get the payment.

  • A common reason can be that the IRS did not process your tax returns before 1st Dec.
  • When you’re married and filing jointly, and only a single spouse recently got their address and the bank account update in IRS Update Portal, you may not get the September payment. The technical problem should be corrected.
  • According to the IRS statement, 2% of families due to get the child tax credit amount of around 700,000 families and did not get their 15th Sept payment. As stated by the IRS, the affected households should get their payments in the subsequent weeks.
  • You got the payment by mail, which is still under the US Postal Service. Due to the August technical issue, most families get their checks through the mail rather than direct deposit.
  • You also have a mixed-status household with the Individual Taxpayer Identification Number (or where a single parent is an immigrant and the kid has a Social Security number). Due to the IRS mishap, those families should qualify for adjusted amounts for the child tax credit in August and September.
  • The family didn’t file a 2019 or 2020 tax return, so the IRS doesn’t know that you’ve qualified. You’ll have to file the taxes in 2022 to update the info.

A Few More Things Are In The Line

  • You lived in the US less than half the year in 2019 or 2020, and due to this, the IRS doesn’t think you qualify, even with a primary residence in the United States.
  • The adopted dependent or baby was a part of the household after you filed a child tax credit tax return in 2020. You have not been able to update all the details in the IRS portal (the option for adding the dependents was supposed to be available months ago).
  • The household circumstances in 2020 disqualified you. Even though the situation changed in 2021, it can be the case when the income was high or any change in custody arrangement was there.
  • You enrolled from the advance with monthly payments through the IRS Update Portal. The family gets the credit after filing 2022 taxes in such a case. The re-enroll option was about to be there this fall.

Why Did Families Receive An Incorrect Child Tax Credit Payment Amount?

There are many reasons why the families report wrong amounts for payment. Firstly, you’ll have to verify eligibility with the Eligibility Assistant. Then we suggest using a reliable child tax credit calculator. Use it for how much you should have, based on the income and the dependent’s age.

  • You might get a low payment if only a spouse changed a bank account or an address in the IRS Update Portal. For such a case, the other spouse’s half can visit an old bank account or address. Another reason parents get the wrong amounts for child tax credit payments is that the IRS processes the 2020 tax return late. or until recently, it wasn’t filed). The agency only adjusted the eligibility of payment amounts for the previous monthly check.
  • Another problem is that you can’t inform the IRS and the number (or ages) of kids between the 2020 and 2021 tax seasons. The people were supposed to add more functionality to Update Portal. This will let the parents add or subtract qualifying children through this fall. You can change the income in the child tax credit portal after you manage advance payments. Then select the “Report Life Changes.”

There Are Some More Reasons

  • Remember that parents of kids younger than six can get up to $300 per month. Or $250 for kids of 6 to 17. However, these amounts phase for high earners. So when the income was high last year and you didn’t claim a dependent, you can get less child tax credit than you can for the year, based on the earlier figures that the IRS got on the file.
  • You might have reviewed a September overpayment, resulting in small amounts with October, November, and December checks.
  • Some parents can also have an incorrect or high child tax credit payment in the Update Portal because of an invalid or closed bank account.

In question G12 on the IRS, if the agency reissues the payment on the paper check after a failed attempt at the direct deposit, the total amount appearing in the payments processed section of the portal can be doubled, even when the family got the right amount through the mail. The IRS works to fix such errors.

Check Child Tax Credit Payment Status

The simplest way to see what’s happening with the previous checks would be to log in to the IRS Update Portal to view payment history. You can manage it for advance payments.

When the portal states the child tax credit payment is coming through the mail, offer it some business days. You must ensure you have the right information with a direct deposit setup. For direct deposit setup, ensure you have the right and accurate information. If you did not set up banking details in the portal or the bank account on file with the IRS is no longer valid, you can expect further payments to come in paper checks.

Then the child tax credit payment portal will say that the money is sent through direct deposit. If you will see this, check your bank account again in another few days to ensure it’s clear.

The Latest Update On missing child tax credit payment Extension

As of now, the higher payments are temporary, just for the 2021 tax year. After you get the final payment with the 2022 tax refund, the child tax credit can revert. It will revert to its original amount from the previous years. 

You can contact the IRS for any help. Double-check IRS Update Portal to ensure the right info.


To get detailed info about tracking your missing child tax credit payment when you didn’t get it, you can get in touch with the leading consultants of Business Tax Benefits. And get an in-depth knowledge of taxes and refunds. Not sure that you’ve got the right amount? Use the child tax credit calculator to know how much you should get as returns for your missing tax credits. Or else, we are always there to help you get a fair and accurate estimate.

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